Grab: Taxi Ride, Food Delivery

iOS

Grab.com

5.0

(28,645 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Grab: Taxi Ride, Food Delivery

Users frequently report issues with incorrect or misleading pricing, unreliable service with frequent cancellations, and poor customer support. Many complain about long delivery times, especially for food orders, and drivers demanding higher fares than quoted. The app's functionality, including location accuracy and inventory integration, is also a common frustration.

Unreliable service and cancellationsHigh
Incorrect or misleading pricingHigh
Poor customer supportMedium

AI summary of 184 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Grab: Taxi Ride, Food Delivery?

Negative reviews on Grab: Taxi Ride, Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Grab: Taxi Ride, Food Delivery rated on App Store?

Grab: Taxi Ride, Food Delivery has an average rating of 4.9 stars from 28,645 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Grab: Taxi Ride, Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Grab: Taxi Ride, Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Grab: Taxi Ride, Food Delivery worth installing in 2026?

Grab: Taxi Ride, Food Delivery is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Grab: Taxi Ride, Food Delivery?

Browse the Travel category to compare Grab: Taxi Ride, Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.