LogMeIn Rescue Customer

iOS

GoTo Group, Inc.

4.0

(8 total reviews)

Utilities

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in LogMeIn Rescue Customer

Users overwhelmingly report that the app is used by scammers to gain remote access to devices, steal personal information, and drain bank accounts. Many describe being tricked into downloading it by fake customer support representatives posing as Apple, Venmo, or other companies. Several reviews warn that legitimate companies would never ask customers to use this app.

Used by scammers to steal moneyHigh
Fake customer support scamsHigh
Grants remote access to deviceMedium

AI summary of 158 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in LogMeIn Rescue Customer?

Negative reviews on LogMeIn Rescue Customer cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is LogMeIn Rescue Customer rated on App Store?

LogMeIn Rescue Customer has an average rating of 4.4 stars from 8 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does LogMeIn Rescue Customer have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For LogMeIn Rescue Customer, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is LogMeIn Rescue Customer worth installing in 2026?

LogMeIn Rescue Customer is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to LogMeIn Rescue Customer?

Browse the Utilities category to compare LogMeIn Rescue Customer against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.