Azul
App Store · Azul Linhas Aereas Brasileiras S/A.

Is Azul Safe for Kids?

Generally Suitable for Families
+4
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Azul Linhas Aereas Brasileiras S/A..

What Azul's age rating means

Azul holds a family-friendly +4 rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Azul

Users frequently report that the Azul app is buggy, often freezing or crashing during key functions like booking flights or checking in. Many complain about poor customer service, including last-minute seat changes without notification and difficulty getting refunds. The app also has usability issues, such as not accepting international credit cards or lacking English language support.

App freezes or crashesPoor customer serviceDoesn't accept international cards

Summarized from 31 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Azul

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Azul if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Azul on your child's device.

Azul for kids: frequently asked questions

Is Azul safe for kids?

Azul carries a family-friendly official rating (+4) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Azul have?

The App Store rates Azul as +4. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Azul safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Azul from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Azul and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Azul
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews