Jetstar
App Store · Jetstar Airways Pty Ltd

Is Jetstar Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Jetstar Airways Pty Ltd.

What Jetstar's age rating means

Jetstar holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Jetstar

Users frequently report technical issues with the Jetstar app, including login problems, crashes, and inability to check in or view trips. Many complain about poor customer service, hidden fees, and unreliable flight operations. Ads and slow loading times also frustrate users.

App crashes or freezesUnable to check inPoor customer service

Summarized from 124 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Jetstar

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Jetstar if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Jetstar on your child's device.

Jetstar for kids: frequently asked questions

Is Jetstar safe for kids?

Jetstar carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Jetstar have?

The App Store rates Jetstar as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Jetstar safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Jetstar from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Jetstar and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Jetstar
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews