How to Cancel TikTok(ТикТок) and Get a Refund
TikTok(ТикТок) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TikTok(ТикТок) billing.
Cancel TikTok(ТикТок) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find TikTok(ТикТок) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to TikTok(ТикТок) until the current billing period ends, then it will not renew.
Cancel TikTok(ТикТок) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select TikTok(ТикТок) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling TikTok(ТикТок) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for TikTok(ТикТок)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the TikTok(ТикТок) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the TikTok(ТикТок) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What TikTok(ТикТок) users report about billing
Users frequently report the app crashing or not opening, especially after updates. Many complain about TikTok not working in their region, even with VPN. Others express frustration with excessive ads, poor algorithm performance, and account issues like bans or login problems.
Summarized from 147 recent 1-3 star reviews. Read them before you renew.
TikTok(ТикТок) cancellation: frequently asked questions
Does canceling TikTok(ТикТок) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TikTok(ТикТок) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from TikTok(ТикТок)?
Refunds are handled by Apple or Google, not by TikTok(ТикТок) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TikTok(ТикТок) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is TikTok(ТикТок) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows TikTok(ТикТок) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my TikTok(ТикТок) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TikTok(ТикТок) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to TikTok(ТикТок) right after I cancel?
No. You keep full access to TikTok(ТикТок) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.