Unstar.app
Access by KAI

Access by KAI

iOS

PT. KERETA API INDONESIA

(82,277 total reviews)
Travel
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Access by KAI

Users report frequent technical issues with the app, including payment errors, crashes, and inability to book tickets. Many complain about poor performance, slow loading times, and lack of support for foreign phone numbers. The app also appears to have compatibility problems with older iOS versions and inconsistent ticket status updates.

  • Payment errors and delaysHigh
  • App crashes and freezesHigh
  • No foreign number supportMedium

AI summary of 27 recent 1-3 star reviews. Read the full reviews below.

Is Access by KAI legit and safe? See the trust verdict.
How to cancel Access by KAI and get a refund.
Is Access by KAI safe for kids? See the age rating and parent guide.
Looking for apps like Access by KAI? See the best alternatives with fewer complaints.

Is Access by KAI your app?

If you own it, get a free health report by email: trust verdict, store rating and the top complaint themes users hit. It is sent to the address you sign in with.

Tools for developersFeature this app on our homepage

Fetching reviews, please wait...

Compare Access by KAI with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Access by KAI?

Negative reviews on Access by KAI cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Access by KAI rated on App Store?

Access by KAI has an average rating of 4.8 stars from 82,277 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Access by KAI have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Access by KAI, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Access by KAI worth installing in 2026?

Access by KAI is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Access by KAI?

Browse the Travel category to compare Access by KAI against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.