How to Cancel note（ノート） and Get a Refund
note（ノート） subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about note（ノート） billing.
Cancel note（ノート） on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find note（ノート） in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to note（ノート） until the current billing period ends, then it will not renew.
Cancel note（ノート） on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select note（ノート） from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling note（ノート） on its own does not stop billing, you must cancel the subscription here.
How to get a refund for note（ノート）
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the note（ノート） charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the note（ノート） purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What note（ノート） users report about billing
Users frequently report issues with app functionality, including bugs, slow performance, and poor usability. Many complain about notification problems, such as missing or incorrect alerts. Additionally, users find the writing and editing experience frustrating due to lag, tagging issues, and unexpected app behavior.
Summarized from 50 recent 1-3 star reviews. Read them before you renew.
note（ノート） cancellation: frequently asked questions
Does canceling note（ノート） stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date note（ノート） will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from note（ノート）?
Refunds are handled by Apple or Google, not by note（ノート） directly. On iPhone, go to reportaproblem.apple.com, sign in, find the note（ノート） charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is note（ノート） still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows note（ノート） as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my note（ノート） account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the note（ノート） app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to note（ノート） right after I cancel?
No. You keep full access to note（ノート） until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.