Amazon Alexa

Amazon Alexa

iOS

AMZN Mobile LLC

(228,736 total reviews)
Lifestyle

Negative Reviews

0

negative reviews found

What users complain about in Amazon Alexa

Users frequently complain about connectivity issues, including problems with Wi-Fi, device pairing, and Spotify integration. Many report poor performance, such as slow responses, freezing, and the app not following commands correctly. Others criticize recent updates for making the interface less intuitive and the voice assistant less reliable.

  • Connectivity and pairing issuesHigh
  • Poor performance and freezingHigh
  • Spotify integration problemsMedium

AI summary of 307 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Amazon Alexa?

Negative reviews on Amazon Alexa cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Amazon Alexa rated on App Store?

Amazon Alexa has an average rating of 4.5 stars from 228,736 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Amazon Alexa have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Amazon Alexa, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Amazon Alexa worth installing in 2026?

Amazon Alexa is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Amazon Alexa?

Browse the Lifestyle category to compare Amazon Alexa against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.

Amazon Alexa: รีวิวเชิงลบและสิ่งที่ผู้ใช้ร้องเรียน (App Store) | Unstar