NOW Santander

iOS

Banco Santander (Brasil) S.A.

5.0

(2,509 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in NOW Santander

Users frequently report the app crashing or closing unexpectedly, especially during key functions like registering visits or uploading documents. Many complain about login issues, including frequent password expirations and biometric authentication failures. The app is also criticized for being slow, non-intuitive, and having broken features like document uploads and image loading.

App crashes or closes unexpectedlyHigh
Login and authentication problemsHigh
Slow performance and loading issuesMedium

AI summary of 50 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in NOW Santander?

Negative reviews on NOW Santander cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is NOW Santander rated on App Store?

NOW Santander has an average rating of 4.8 stars from 2,509 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does NOW Santander have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For NOW Santander, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is NOW Santander worth installing in 2026?

NOW Santander is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to NOW Santander?

Browse the Finance category to compare NOW Santander against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.