ANZ Plus

Android

Australia and New Zealand Banking Group Limited

5.0

(22,087 total reviews)

Finance

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in ANZ Plus

Users frequently complain about account access issues, especially when losing their phone or changing phone numbers, with no branch support available. Many report app instability, forced updates, and poor performance, including frequent disconnections and slow balance updates. Additional frustrations include strict identity verification requirements, lack of integration with ANZ classic accounts, and difficulty reaching customer service.

Account access problemsHigh
App instability and bugsHigh
Poor customer serviceMedium

AI summary of 161 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in ANZ Plus?

Negative reviews on ANZ Plus cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is ANZ Plus rated on Google Play Store?

ANZ Plus has an average rating of 4.6 stars from 22,087 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ANZ Plus have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ANZ Plus, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ANZ Plus worth installing in 2026?

ANZ Plus is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to ANZ Plus?

Browse the Finance category to compare ANZ Plus against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.