How to Cancel Move to iOS and Get a Refund
Move to iOS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Move to iOS billing.
Cancel Move to iOS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Move to iOS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Move to iOS until the current billing period ends, then it will not renew.
Cancel Move to iOS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Move to iOS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Move to iOS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Move to iOS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Move to iOS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Move to iOS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Move to iOS users report about billing
Users frequently report that the app fails to transfer data properly, often getting stuck at 99% or crashing entirely. Many complain about the app being slow, unreliable, and requiring multiple attempts or resets. WhatsApp data transfer issues and the need to manually install apps are also common frustrations.
Summarized from 373 recent 1-3 star reviews. Read them before you renew.
Move to iOS cancellation: frequently asked questions
Does canceling Move to iOS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Move to iOS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Move to iOS?
Refunds are handled by Apple or Google, not by Move to iOS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Move to iOS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Move to iOS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Move to iOS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Move to iOS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Move to iOS app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Move to iOS right after I cancel?
No. You keep full access to Move to iOS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.