Americanas

Android

americanas s.a.

5.0

(1,052,963 total reviews)

Compras

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Negative Reviews

negative reviews found

What users complain about in Americanas

Users report frequent app crashes, slow performance, and difficulty completing purchases. Many complain about products disappearing from the cart, incorrect pricing, and issues with in-store pickup. Customer service and recent updates are also criticized for not resolving these problems.

App crashes and slow performanceHigh
Products disappear from cartHigh
Issues with in-store pickupMedium

AI summary of 153 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Americanas?

Negative reviews on Americanas cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Americanas rated on Google Play Store?

Americanas has an average rating of 4.6 stars from 1,052,963 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Americanas have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Americanas, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Americanas worth installing in 2026?

Americanas is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Americanas?

Browse the Compras category to compare Americanas against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.