Back Market - Buy & Sell tech

Android

Back Market

5.0

(165,030 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in Back Market - Buy & Sell tech

Users frequently report receiving defective or misrepresented products, including phones with poor battery life, cracked screens, or incorrect models. Many complain about unresponsive or ineffective customer service when trying to resolve issues, including delays, lack of communication, and refusal to honor warranties. Additionally, there are multiple reports of high prices, misleading product descriptions, and difficulties with returns or refunds.

Defective or misrepresented productsHigh
Poor customer serviceHigh
High prices or misleading dealsMedium

AI summary of 185 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Back Market - Buy & Sell tech?

Negative reviews on Back Market - Buy & Sell tech cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Back Market - Buy & Sell tech rated on Google Play Store?

Back Market - Buy & Sell tech has an average rating of 4.7 stars from 165,030 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Back Market - Buy & Sell tech have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Back Market - Buy & Sell tech, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Back Market - Buy & Sell tech worth installing in 2026?

Back Market - Buy & Sell tech is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Back Market - Buy & Sell tech?

Browse the Shopping category to compare Back Market - Buy & Sell tech against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.