CommBank
Google Play · Commonwealth Bank of Australia

Is CommBank Legit & Safe?

Mostly Legitimate, Some Concerns

CommBank holds a 3.7 star average from 76,059 ratings. It is a real, listed app, but the volume of 1-3 star reviews below is worth reading before you commit.

3.7
average rating
76,059
total ratings

Based on public Google Play data and user reviews. Not affiliated with Commonwealth Bank of Australia.

What users complain about in CommBank

Users frequently complain about being locked out of the app or unable to access their accounts, often requiring reinstallation or updates that don't resolve the issue. Many express frustration with the removal of loyalty cards and poor functionality of features like NFC payments and balance tracking. Slow transfers, outdated interface, and unreliable customer support are also common concerns.

Locked out of accountLoyalty cards removedPoor NFC payment functionality

Summarized from 315 recent 1-3 star reviews.

CommBank: frequently asked questions

Is CommBank legit?

CommBank is a legitimate app listed on the Google Play with a 3.7 star rating from 76,059 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.

Is CommBank safe to download?

CommBank is distributed through the official Google Play, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.

Is CommBank a scam?

CommBank is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.

Why does CommBank have negative reviews?

Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.

Should I download CommBank?

Read the negative reviews below before downloading CommBank. Its rating suggests a real chance the recurring complaints could affect you.

Read the full review breakdown for CommBank
Every 1-3 star review, grouped by complaint, with filters and search.
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