UTS

Android

Centre for Railway Information Systems

5.0

(1,521,786 total reviews)

यात्रा और स्थानीय

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Negative Reviews

negative reviews found

What users complain about in UTS

Users primarily complain about the UTS app being discontinued or non-functional, with many reporting it no longer works as of March 2026. Other frequent issues include problems with ticket booking, wallet recharge failures, and incorrect fare calculations. Several reviews also mention poor customer service and the app's inability to handle long-distance or AC/Sleeper tickets.

App discontinued or non-functionalHigh
Ticket booking failuresHigh
Wallet recharge issuesMedium

AI summary of 55 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in UTS?

Negative reviews on UTS cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is UTS rated on Google Play Store?

UTS has an average rating of 4.6 stars from 1,521,786 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does UTS have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For UTS, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is UTS worth installing in 2026?

UTS is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to UTS?

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