Klook: Travel & Activities

Android

Klook Travel Technology Ltd.

5.0

(142,320 total reviews)

Travel & Local

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Klook: Travel & Activities

Users frequently report poor customer support, including slow response times and unresolved issues. Many complain about booking problems, such as cancellations, incorrect dates, or non-existent accommodations. Refund processes are often described as slow, difficult, or incomplete.

Poor customer supportHigh
Booking issuesHigh
Refund problemsMedium

AI summary of 152 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Klook: Travel & Activities?

Negative reviews on Klook: Travel & Activities cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Klook: Travel & Activities rated on Google Play Store?

Klook: Travel & Activities has an average rating of 4.9 stars from 142,320 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Klook: Travel & Activities have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Klook: Travel & Activities, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Klook: Travel & Activities worth installing in 2026?

Klook: Travel & Activities is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Klook: Travel & Activities?

Browse the Travel & Local category to compare Klook: Travel & Activities against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.