How to Cancel Infotarga and Get a Refund
Infotarga subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Infotarga billing.
Cancel Infotarga on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Infotarga in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Infotarga until the current billing period ends, then it will not renew.
Cancel Infotarga on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Infotarga from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Infotarga on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Infotarga
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Infotarga charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Infotarga purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Infotarga users report about billing
Users complain that the app frequently fails to display essential vehicle information like insurance status and environmental class, which were previously available. Many report login issues, especially the lack of support for CIE (Italian Electronic Identity Card) authentication. The app is also criticized for being buggy, with frequent crashes and overly aggressive ads.
Summarized from 317 recent 1-3 star reviews. Read them before you renew.
Infotarga cancellation: frequently asked questions
Does canceling Infotarga stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Infotarga will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Infotarga?
Refunds are handled by Apple or Google, not by Infotarga directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Infotarga charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Infotarga still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Infotarga as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Infotarga account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Infotarga app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Infotarga right after I cancel?
No. You keep full access to Infotarga until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.