Marriott Bonvoy: Book Hotels

Android

Marriott International

5.0

(531,401 total reviews)

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Negative Reviews

negative reviews found

What users complain about in Marriott Bonvoy: Book Hotels

Users frequently report that the app crashes, fails to load, or gets stuck on the loading screen, especially after recent updates. Many complain about excessive security measures, such as requiring multiple verifications, which make the app cumbersome to use. Additionally, there are issues with logging in, signing up, and accessing key features like mobile keys or reservation details.

App crashes or fails to loadHigh
Excessive security measuresMedium
Login or signup issuesMedium

AI summary of 120 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Marriott Bonvoy: Book Hotels?

Negative reviews on Marriott Bonvoy: Book Hotels cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Marriott Bonvoy: Book Hotels rated on Google Play Store?

Marriott Bonvoy: Book Hotels has an average rating of 4.5 stars from 531,401 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Marriott Bonvoy: Book Hotels have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Marriott Bonvoy: Book Hotels, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Marriott Bonvoy: Book Hotels worth installing in 2026?

Marriott Bonvoy: Book Hotels is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Marriott Bonvoy: Book Hotels?

Browse the Viatges i info local category to compare Marriott Bonvoy: Book Hotels against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.