How to Cancel Samsung Wallet (Samsung Pay) and Get a Refund
Samsung Wallet (Samsung Pay) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Samsung Wallet (Samsung Pay) billing.
Cancel Samsung Wallet (Samsung Pay) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Samsung Wallet (Samsung Pay) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Samsung Wallet (Samsung Pay) until the current billing period ends, then it will not renew.
Cancel Samsung Wallet (Samsung Pay) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Samsung Wallet (Samsung Pay) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Samsung Wallet (Samsung Pay) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Samsung Wallet (Samsung Pay)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Samsung Wallet (Samsung Pay) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Samsung Wallet (Samsung Pay) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Samsung Wallet (Samsung Pay) users report about billing
Users frequently report that Samsung Wallet fails to work on supported devices, with many experiencing sudden app crashes or refusal to open. A common complaint is the inability to add or maintain credit/debit cards, often showing errors like 'card already registered' or 'unsupported'. Many also note the app stops functioning after updates or device changes, leaving them unable to pay.
Summarized from 283 recent 1-3 star reviews. Read them before you renew.
Samsung Wallet (Samsung Pay) cancellation: frequently asked questions
Does canceling Samsung Wallet (Samsung Pay) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Samsung Wallet (Samsung Pay) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Samsung Wallet (Samsung Pay)?
Refunds are handled by Apple or Google, not by Samsung Wallet (Samsung Pay) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Samsung Wallet (Samsung Pay) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Samsung Wallet (Samsung Pay) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Samsung Wallet (Samsung Pay) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Samsung Wallet (Samsung Pay) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Samsung Wallet (Samsung Pay) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Samsung Wallet (Samsung Pay) right after I cancel?
No. You keep full access to Samsung Wallet (Samsung Pay) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.