How to Cancel Mi Sanitas and Get a Refund
Mi Sanitas subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mi Sanitas billing.
Cancel Mi Sanitas on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mi Sanitas in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mi Sanitas until the current billing period ends, then it will not renew.
Cancel Mi Sanitas on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mi Sanitas from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mi Sanitas on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mi Sanitas
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mi Sanitas charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mi Sanitas purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mi Sanitas users report about billing
Users report frequent technical issues with the Mi Sanitas app, including bugs, crashes, and slow performance. Many complain about difficulties in booking appointments, with unreliable search results and limited availability. Customer service is often described as unresponsive or ineffective.
Summarized from 159 recent 1-3 star reviews. Read them before you renew.
Mi Sanitas cancellation: frequently asked questions
Does canceling Mi Sanitas stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mi Sanitas will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mi Sanitas?
Refunds are handled by Apple or Google, not by Mi Sanitas directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mi Sanitas charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mi Sanitas still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mi Sanitas as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Mi Sanitas account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mi Sanitas app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mi Sanitas right after I cancel?
No. You keep full access to Mi Sanitas until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.