How to Cancel Al Jazeera English and Get a Refund
Al Jazeera English subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Al Jazeera English billing.
Cancel Al Jazeera English on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Al Jazeera English in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Al Jazeera English until the current billing period ends, then it will not renew.
Cancel Al Jazeera English on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Al Jazeera English from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Al Jazeera English on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Al Jazeera English
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Al Jazeera English charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Al Jazeera English purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Al Jazeera English users report about billing
Users primarily complain about the lack of Arabic language support in the app. Some users also report technical issues with the app not working properly. Additionally, there are concerns about the credibility of the news content.
Summarized from 32 recent 1-3 star reviews. Read them before you renew.
Al Jazeera English cancellation: frequently asked questions
Does canceling Al Jazeera English stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Al Jazeera English will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Al Jazeera English?
Refunds are handled by Apple or Google, not by Al Jazeera English directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Al Jazeera English charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Al Jazeera English still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Al Jazeera English as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Al Jazeera English account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Al Jazeera English app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Al Jazeera English right after I cancel?
No. You keep full access to Al Jazeera English until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.