Santander Consumer Bank

Android

Santander Consumer Bank S.A.

5.0

(39,353 total reviews)

Finanse

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Santander Consumer Bank

Users frequently report that the app crashes or closes immediately after logging in, making it unusable. Many also complain about issues with activation codes not being received, preventing them from activating or using the app. Additionally, users criticize the app's poor functionality, including problems with payment processes, lack of notifications, and difficulties with customer service.

App crashes after loginHigh
Activation code not receivedHigh
Poor functionality and usabilityMedium

AI summary of 73 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Santander Consumer Bank?

Negative reviews on Santander Consumer Bank cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Santander Consumer Bank rated on Google Play Store?

Santander Consumer Bank has an average rating of 4.9 stars from 39,353 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Santander Consumer Bank have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Santander Consumer Bank, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Santander Consumer Bank worth installing in 2026?

Santander Consumer Bank is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Santander Consumer Bank?

Browse the Finanse category to compare Santander Consumer Bank against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.