How to Cancel Citizen: Protect The World and Get a Refund
Citizen: Protect The World subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Citizen: Protect The World billing.
Cancel Citizen: Protect The World on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Citizen: Protect The World in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Citizen: Protect The World until the current billing period ends, then it will not renew.
Cancel Citizen: Protect The World on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Citizen: Protect The World from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Citizen: Protect The World on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Citizen: Protect The World
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Citizen: Protect The World charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Citizen: Protect The World purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Citizen: Protect The World users report about billing
Users primarily complain about the app requiring payment to access important information, which was previously free. Many express frustration with the subscription model, including difficulties canceling subscriptions and being charged unexpectedly. Additionally, users criticize the app for limiting functionality unless upgraded to a paid version.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
Citizen: Protect The World cancellation: frequently asked questions
Does canceling Citizen: Protect The World stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Citizen: Protect The World will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Citizen: Protect The World?
Refunds are handled by Apple or Google, not by Citizen: Protect The World directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Citizen: Protect The World charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Citizen: Protect The World still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Citizen: Protect The World as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Citizen: Protect The World account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Citizen: Protect The World app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Citizen: Protect The World right after I cancel?
No. You keep full access to Citizen: Protect The World until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.