How to Cancel MHRS and Get a Refund
MHRS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MHRS billing.
Cancel MHRS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MHRS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MHRS until the current billing period ends, then it will not renew.
Cancel MHRS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MHRS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MHRS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MHRS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MHRS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MHRS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MHRS users report about billing
Users primarily complain about the app's difficult login process, often requiring e-Government or e-Pulse credentials, which they find overly complex and frustrating. Many express frustration with the app's recent updates, which made it harder to use compared to the previous version, especially for elderly users. Additional complaints include the app's poor functionality, such as frequent crashes, inability to cancel or reschedule appointments, and unnecessary steps in the appointment booking process.
Summarized from 91 recent 1-3 star reviews. Read them before you renew.
MHRS cancellation: frequently asked questions
Does canceling MHRS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MHRS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MHRS?
Refunds are handled by Apple or Google, not by MHRS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MHRS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MHRS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MHRS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MHRS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MHRS app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MHRS right after I cancel?
No. You keep full access to MHRS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.