IDnow AutoIdent

iOS

IDnow GmbH

5.0

(27,704 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in IDnow AutoIdent

Users frequently report that the app crashes during the identification process, especially during photo or video capture. Many complain about poor functionality with non-German IDs and unreliable NFC scanning. The selfie verification process is often described as frustrating due to unclear instructions and frequent failures.

App crashes during processHigh
Selfie verification failsHigh
NFC scanning issuesMedium

AI summary of 150 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IDnow AutoIdent?

Negative reviews on IDnow AutoIdent cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is IDnow AutoIdent rated on App Store?

IDnow AutoIdent has an average rating of 4.6 stars from 27,704 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IDnow AutoIdent have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IDnow AutoIdent, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IDnow AutoIdent worth installing in 2026?

IDnow AutoIdent is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IDnow AutoIdent?

Browse the Business category to compare IDnow AutoIdent against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.