SumUp: Personal Finance

iOS

SumUp Limited

5.0

(3,435 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in SumUp: Personal Finance

Users frequently report issues with account access, including blocked accounts and difficulty updating personal details. Many complain about withheld funds, with some waiting months for resolution. Technical problems like app crashes, failed payments, and poor customer support are also common.

Account access blockedHigh
Funds withheld for monthsHigh
App crashes or failsMedium

AI summary of 17 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in SumUp: Personal Finance?

Negative reviews on SumUp: Personal Finance cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is SumUp: Personal Finance rated on App Store?

SumUp: Personal Finance has an average rating of 4.7 stars from 3,435 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does SumUp: Personal Finance have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For SumUp: Personal Finance, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is SumUp: Personal Finance worth installing in 2026?

SumUp: Personal Finance is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to SumUp: Personal Finance?

Browse the Finance category to compare SumUp: Personal Finance against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.