How to Cancel レジゴー and Get a Refund
レジゴー subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about レジゴー billing.
Cancel レジゴー on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find レジゴー in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to レジゴー until the current billing period ends, then it will not renew.
Cancel レジゴー on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select レジゴー from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling レジゴー on its own does not stop billing, you must cancel the subscription here.
How to get a refund for レジゴー
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the レジゴー charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the レジゴー purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What レジゴー users report about billing
Users frequently report the app freezing after scanning the first item, making it unusable for multi-item purchases. Many complain about poor barcode scanning focus, especially on newer iPhone models. Others find the app unnecessarily complex with mandatory location checks and redundant QR code scans during checkout.
Summarized from 123 recent 1-3 star reviews. Read them before you renew.
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レジゴー cancellation: frequently asked questions
Does canceling レジゴー stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date レジゴー will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from レジゴー?
Refunds are handled by Apple or Google, not by レジゴー directly. On iPhone, go to reportaproblem.apple.com, sign in, find the レジゴー charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is レジゴー still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows レジゴー as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my レジゴー account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the レジゴー app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to レジゴー right after I cancel?
No. You keep full access to レジゴー until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.