Citi Authenticator

Citi Authenticator

iOS

Citibank

(90 total reviews)
Utilities

Negative Reviews

0

negative reviews found

What users complain about in Citi Authenticator

Users report the app is completely non-functional after updating to iOS 18.4, with frequent crashes preventing access. Many express frustration over the lack of communication or fixes from developers, impacting their ability to work remotely. Some also criticize Citibank's limited two-factor authentication options, calling for more secure methods.

  • App crashes on iOS 18.4High
  • No developer communicationMedium
  • Limited 2FA optionsLow

AI summary of 17 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Citi Authenticator?

Negative reviews on Citi Authenticator cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Citi Authenticator rated on App Store?

Citi Authenticator has an average rating of 2.3 stars from 90 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Citi Authenticator have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Citi Authenticator, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Citi Authenticator worth installing in 2026?

Citi Authenticator has a low rating of 2.3 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to Citi Authenticator?

Browse the Utilities category to compare Citi Authenticator against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.