How to Cancel enRoute Delivery Route Planner and Get a Refund
enRoute Delivery Route Planner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about enRoute Delivery Route Planner billing.
Cancel enRoute Delivery Route Planner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find enRoute Delivery Route Planner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to enRoute Delivery Route Planner until the current billing period ends, then it will not renew.
Cancel enRoute Delivery Route Planner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select enRoute Delivery Route Planner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling enRoute Delivery Route Planner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for enRoute Delivery Route Planner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the enRoute Delivery Route Planner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the enRoute Delivery Route Planner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What enRoute Delivery Route Planner users report about billing
Users frequently report being charged immediately despite signing up for a free trial, with many describing difficulty canceling subscriptions or getting refunds. The app is also criticized for technical issues like crashes, route optimization failures, and unresponsive customer support. Several reviews mention intrusive ads and poor functionality, such as address recognition problems and a clunky interface.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
enRoute Delivery Route Planner cancellation: frequently asked questions
Does canceling enRoute Delivery Route Planner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date enRoute Delivery Route Planner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from enRoute Delivery Route Planner?
Refunds are handled by Apple or Google, not by enRoute Delivery Route Planner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the enRoute Delivery Route Planner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is enRoute Delivery Route Planner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows enRoute Delivery Route Planner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my enRoute Delivery Route Planner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the enRoute Delivery Route Planner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to enRoute Delivery Route Planner right after I cancel?
No. You keep full access to enRoute Delivery Route Planner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.