How to Cancel Lens AI & Identifier・EveryScan and Get a Refund
Lens AI & Identifier・EveryScan subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lens AI & Identifier・EveryScan billing.
Cancel Lens AI & Identifier・EveryScan on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lens AI & Identifier・EveryScan in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lens AI & Identifier・EveryScan until the current billing period ends, then it will not renew.
Cancel Lens AI & Identifier・EveryScan on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lens AI & Identifier・EveryScan from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lens AI & Identifier・EveryScan on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lens AI & Identifier・EveryScan
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lens AI & Identifier・EveryScan charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lens AI & Identifier・EveryScan purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lens AI & Identifier・EveryScan users report about billing
Users frequently complain about the app's inaccurate object identification and misleading subscription practices. Many report difficulty canceling subscriptions and unexpected charges, even after cancellation. The app's limited free trial and poor performance in identifying common items are also major concerns.
Summarized from 366 recent 1-3 star reviews. Read them before you renew.
Lens AI & Identifier・EveryScan cancellation: frequently asked questions
Does canceling Lens AI & Identifier・EveryScan stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lens AI & Identifier・EveryScan will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lens AI & Identifier・EveryScan?
Refunds are handled by Apple or Google, not by Lens AI & Identifier・EveryScan directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lens AI & Identifier・EveryScan charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lens AI & Identifier・EveryScan still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lens AI & Identifier・EveryScan as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Lens AI & Identifier・EveryScan account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lens AI & Identifier・EveryScan app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lens AI & Identifier・EveryScan right after I cancel?
No. You keep full access to Lens AI & Identifier・EveryScan until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.