Is MyChart Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Epic.
What MyChart's age rating means
The App Store gives MyChart an official +17 rating, so the store considers it unsuitable for children. That usually reflects mature themes, chat with strangers, suggestive content, or gambling-style mechanics. For a child or younger teen, treat this as a clear caution.
What parents and users report about MyChart
Users frequently complain about login and password issues, difficulty navigating the app, and inconsistent access to medical records and appointments. Many also express frustration with unclear test results, inability to manage appointments or contact providers, and poor functionality for parents of minors.
Summarized from 222 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with MyChart
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove MyChart if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall MyChart on your child's device.
MyChart for kids: frequently asked questions
Is MyChart safe for kids?
MyChart carries an official age rating of +17 on the App Store, which means it is not designed for children. It is a real, listed app, but the store itself flags it for a mature audience. If a younger child wants it, the rating alone is a strong reason to say no or to supervise closely.
What age rating does MyChart have?
The App Store rates MyChart as +17. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use MyChart safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove MyChart from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find MyChart and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.