How to Cancel The Telegraph e-paper and Get a Refund
The Telegraph e-paper subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about The Telegraph e-paper billing.
Cancel The Telegraph e-paper on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find The Telegraph e-paper in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to The Telegraph e-paper until the current billing period ends, then it will not renew.
Cancel The Telegraph e-paper on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select The Telegraph e-paper from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling The Telegraph e-paper on its own does not stop billing, you must cancel the subscription here.
How to get a refund for The Telegraph e-paper
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the The Telegraph e-paper charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the The Telegraph e-paper purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What The Telegraph e-paper users report about billing
Many users are frustrated that the app delivers the Australian version of The Telegraph instead of the British one, with no clear indication upfront. Others report technical issues like slow loading, bugs, and unstable performance, particularly with navigation and the crossword feature. Some subscribers also express dissatisfaction with limited access to features on non-mobile devices like Macs.
Summarized from 26 recent 1-3 star reviews. Read them before you renew.
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The Telegraph e-paper cancellation: frequently asked questions
Does canceling The Telegraph e-paper stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date The Telegraph e-paper will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from The Telegraph e-paper?
Refunds are handled by Apple or Google, not by The Telegraph e-paper directly. On iPhone, go to reportaproblem.apple.com, sign in, find the The Telegraph e-paper charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is The Telegraph e-paper still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows The Telegraph e-paper as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my The Telegraph e-paper account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the The Telegraph e-paper app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to The Telegraph e-paper right after I cancel?
No. You keep full access to The Telegraph e-paper until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.