Microsoft Word

iOS

Microsoft Corporation

5.0

(124,299 total reviews)

Productivity

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Negative Reviews

negative reviews found

What users complain about in Microsoft Word

Users frequently complain about functionality issues, such as the app freezing, not opening documents, or failing to save work. Many also express frustration with the app's limited features compared to the desktop version and its poor optimization for mobile devices, especially iPads. Subscription and payment problems, as well as difficulties with basic editing tools like copying, pasting, and text selection, are also common grievances.

App freezes or crashesHigh
Limited features vs desktopHigh
Poor iPad optimizationMedium

AI summary of 311 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Microsoft Word?

Negative reviews on Microsoft Word cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Microsoft Word rated on App Store?

Microsoft Word has an average rating of 4.6 stars from 124,299 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Microsoft Word have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Microsoft Word, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Microsoft Word worth installing in 2026?

Microsoft Word is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Microsoft Word?

Browse the Productivity category to compare Microsoft Word against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.