How to Cancel PolyBuzz: Chat with Characters and Get a Refund
PolyBuzz: Chat with Characters subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PolyBuzz: Chat with Characters billing.
Cancel PolyBuzz: Chat with Characters on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PolyBuzz: Chat with Characters in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PolyBuzz: Chat with Characters until the current billing period ends, then it will not renew.
Cancel PolyBuzz: Chat with Characters on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PolyBuzz: Chat with Characters from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PolyBuzz: Chat with Characters on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PolyBuzz: Chat with Characters
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PolyBuzz: Chat with Characters charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PolyBuzz: Chat with Characters purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PolyBuzz: Chat with Characters users report about billing
Users frequently complain about excessive ads interrupting conversations, limited chat functionality requiring payment or watching ads to continue, and poor AI memory causing characters to forget details quickly. Many also express frustration with subscription models, difficulty canceling trials, and feeling forced into paid features.
Summarized from 289 recent 1-3 star reviews. Read them before you renew.
PolyBuzz: Chat with Characters cancellation: frequently asked questions
Does canceling PolyBuzz: Chat with Characters stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PolyBuzz: Chat with Characters will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PolyBuzz: Chat with Characters?
Refunds are handled by Apple or Google, not by PolyBuzz: Chat with Characters directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PolyBuzz: Chat with Characters charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PolyBuzz: Chat with Characters still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PolyBuzz: Chat with Characters as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PolyBuzz: Chat with Characters account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PolyBuzz: Chat with Characters app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PolyBuzz: Chat with Characters right after I cancel?
No. You keep full access to PolyBuzz: Chat with Characters until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.