How to Cancel NHS Quit Smoking and Get a Refund
NHS Quit Smoking subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NHS Quit Smoking billing.
Cancel NHS Quit Smoking on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NHS Quit Smoking in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NHS Quit Smoking until the current billing period ends, then it will not renew.
Cancel NHS Quit Smoking on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NHS Quit Smoking from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NHS Quit Smoking on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NHS Quit Smoking
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NHS Quit Smoking charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NHS Quit Smoking purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NHS Quit Smoking users report about billing
Users frequently report technical issues like progress resets, bugs, and the inability to set past quit dates. Many find the app lacks customization for different smoking habits and offers insufficient long-term support. Customer support is often described as unresponsive or unhelpful.
Summarized from 119 recent 1-3 star reviews. Read them before you renew.
NHS Quit Smoking cancellation: frequently asked questions
Does canceling NHS Quit Smoking stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NHS Quit Smoking will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NHS Quit Smoking?
Refunds are handled by Apple or Google, not by NHS Quit Smoking directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NHS Quit Smoking charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NHS Quit Smoking still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NHS Quit Smoking as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NHS Quit Smoking account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NHS Quit Smoking app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NHS Quit Smoking right after I cancel?
No. You keep full access to NHS Quit Smoking until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.