Boots: Beauty & Pharmacy

iOS

Boots

5.0

(1,135,256 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in Boots: Beauty & Pharmacy

Users frequently complain about the app not working on older devices due to forced updates, poor customer service for lost shipments, and glitches like points not being added or orders failing. Many express frustration with the app's slow performance and difficulty navigating basic features.

Incompatible with older devicesHigh
Poor customer serviceMedium
Glitches and errorsMedium

AI summary of 336 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Boots: Beauty & Pharmacy?

Negative reviews on Boots: Beauty & Pharmacy cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Boots: Beauty & Pharmacy rated on App Store?

Boots: Beauty & Pharmacy has an average rating of 4.8 stars from 1,135,256 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Boots: Beauty & Pharmacy have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Boots: Beauty & Pharmacy, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Boots: Beauty & Pharmacy worth installing in 2026?

Boots: Beauty & Pharmacy is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Boots: Beauty & Pharmacy?

Browse the Shopping category to compare Boots: Beauty & Pharmacy against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.