How to Cancel Physitrack and Get a Refund
Physitrack subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Physitrack billing.
Cancel Physitrack on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Physitrack in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Physitrack until the current billing period ends, then it will not renew.
Cancel Physitrack on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Physitrack from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Physitrack on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Physitrack
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Physitrack charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Physitrack purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Physitrack users report about billing
Users frequently report that the app crashes or freezes, making it difficult or impossible to use. Many also complain about slow performance, particularly during synchronization, which can take over 20 minutes. Additionally, users express frustration that long-standing issues, such as crashes and lost work, have not been addressed despite repeated complaints to support.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
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Physitrack cancellation: frequently asked questions
Does canceling Physitrack stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Physitrack will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Physitrack?
Refunds are handled by Apple or Google, not by Physitrack directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Physitrack charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Physitrack still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Physitrack as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Physitrack account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Physitrack app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Physitrack right after I cancel?
No. You keep full access to Physitrack until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.