How to Cancel NERV Disaster Prevention and Get a Refund
NERV Disaster Prevention subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NERV Disaster Prevention billing.
Cancel NERV Disaster Prevention on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NERV Disaster Prevention in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NERV Disaster Prevention until the current billing period ends, then it will not renew.
Cancel NERV Disaster Prevention on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NERV Disaster Prevention from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NERV Disaster Prevention on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NERV Disaster Prevention
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NERV Disaster Prevention charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NERV Disaster Prevention purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NERV Disaster Prevention users report about billing
Users frequently complain about the app's unreliable earthquake alerts, including delayed or missing notifications during actual earthquakes. Many find the interface confusing, with weather information prioritized over earthquake data, requiring multiple taps to access critical features. Customization options for notifications are limited, leading to unnecessary alerts or missed important warnings.
Summarized from 79 recent 1-3 star reviews. Read them before you renew.
NERV Disaster Prevention cancellation: frequently asked questions
Does canceling NERV Disaster Prevention stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NERV Disaster Prevention will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NERV Disaster Prevention?
Refunds are handled by Apple or Google, not by NERV Disaster Prevention directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NERV Disaster Prevention charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NERV Disaster Prevention still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NERV Disaster Prevention as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my NERV Disaster Prevention account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NERV Disaster Prevention app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NERV Disaster Prevention right after I cancel?
No. You keep full access to NERV Disaster Prevention until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.