How to Cancel Agoda: Hotel & Penerbangan and Get a Refund
Agoda: Hotel & Penerbangan subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Agoda: Hotel & Penerbangan billing.
Cancel Agoda: Hotel & Penerbangan on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Agoda: Hotel & Penerbangan in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Agoda: Hotel & Penerbangan until the current billing period ends, then it will not renew.
Cancel Agoda: Hotel & Penerbangan on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Agoda: Hotel & Penerbangan from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Agoda: Hotel & Penerbangan on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Agoda: Hotel & Penerbangan
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Agoda: Hotel & Penerbangan charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Agoda: Hotel & Penerbangan purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Agoda: Hotel & Penerbangan users report about billing
Users frequently complain about incorrect or misleading booking details, such as wrong room types, hidden fees, and inability to modify reservations. Many report poor customer service, including unresponsive support and difficulty obtaining refunds. Technical issues like cashback claim failures and app glitches are also common frustrations.
Summarized from 381 recent 1-3 star reviews. Read them before you renew.
Agoda: Hotel & Penerbangan cancellation: frequently asked questions
Does canceling Agoda: Hotel & Penerbangan stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Agoda: Hotel & Penerbangan will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Agoda: Hotel & Penerbangan?
Refunds are handled by Apple or Google, not by Agoda: Hotel & Penerbangan directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Agoda: Hotel & Penerbangan charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Agoda: Hotel & Penerbangan still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Agoda: Hotel & Penerbangan as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Agoda: Hotel & Penerbangan account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Agoda: Hotel & Penerbangan app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Agoda: Hotel & Penerbangan right after I cancel?
No. You keep full access to Agoda: Hotel & Penerbangan until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.