How to Cancel 포켓CU and Get a Refund
포켓CU subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 포켓CU billing.
Cancel 포켓CU on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 포켓CU in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 포켓CU until the current billing period ends, then it will not renew.
Cancel 포켓CU on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 포켓CU from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 포켓CU on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 포켓CU
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 포켓CU charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 포켓CU purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 포켓CU users report about billing
Users frequently complain about the app's poor performance, including slow loading times, frequent crashes, and connectivity issues. Many report problems with delivery services, such as infinite loading screens and unresponsive delivery categories. Additionally, there are complaints about forced updates, inaccurate inventory information, and cumbersome authentication processes.
Summarized from 406 recent 1-3 star reviews. Read them before you renew.
포켓CU cancellation: frequently asked questions
Does canceling 포켓CU stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 포켓CU will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 포켓CU?
Refunds are handled by Apple or Google, not by 포켓CU directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 포켓CU charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 포켓CU still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 포켓CU as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my 포켓CU account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 포켓CU app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 포켓CU right after I cancel?
No. You keep full access to 포켓CU until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.