Deliveroo: Food & Shopping

Android

Deliveroo

5.0

(1,412,589 total reviews)

Food & Drink

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Deliveroo: Food & Shopping

Users frequently complain about unreliable delivery times, with many orders arriving late or not at all. There are widespread issues with missing or incorrect items, and poor customer service that fails to resolve complaints or provide adequate refunds. Many also report technical problems with the app, including crashes and difficulty using vouchers or discounts.

Late or missing deliveriesHigh
Missing or incorrect itemsHigh
Poor customer serviceMedium

AI summary of 314 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Deliveroo: Food & Shopping?

Negative reviews on Deliveroo: Food & Shopping cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Deliveroo: Food & Shopping rated on Google Play Store?

Deliveroo: Food & Shopping has an average rating of 4.6 stars from 1,412,589 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Deliveroo: Food & Shopping have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Deliveroo: Food & Shopping, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Deliveroo: Food & Shopping worth installing in 2026?

Deliveroo: Food & Shopping is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Deliveroo: Food & Shopping?

Browse the Food & Drink category to compare Deliveroo: Food & Shopping against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.