How to Cancel Elo TV: Watch Short Stories and Get a Refund
Elo TV: Watch Short Stories subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Elo TV: Watch Short Stories billing.
Cancel Elo TV: Watch Short Stories on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Elo TV: Watch Short Stories in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Elo TV: Watch Short Stories until the current billing period ends, then it will not renew.
Cancel Elo TV: Watch Short Stories on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Elo TV: Watch Short Stories from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Elo TV: Watch Short Stories on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Elo TV: Watch Short Stories
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Elo TV: Watch Short Stories charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Elo TV: Watch Short Stories purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Elo TV: Watch Short Stories users report about billing
Users frequently complain about payment-related issues, including problems with recharging, purchasing diamonds, and unexpected charges. Many find the app's content repetitive and unengaging, with short videos and ads dominating the experience. Additionally, technical issues like messaging failures and poor app performance are common.
Summarized from 59 recent 1-3 star reviews. Read them before you renew.
Elo TV: Watch Short Stories cancellation: frequently asked questions
Does canceling Elo TV: Watch Short Stories stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Elo TV: Watch Short Stories will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Elo TV: Watch Short Stories?
Refunds are handled by Apple or Google, not by Elo TV: Watch Short Stories directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Elo TV: Watch Short Stories charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Elo TV: Watch Short Stories still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Elo TV: Watch Short Stories as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Elo TV: Watch Short Stories account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Elo TV: Watch Short Stories app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Elo TV: Watch Short Stories right after I cancel?
No. You keep full access to Elo TV: Watch Short Stories until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.