How to Cancel Garmin Connect™ and Get a Refund
Garmin Connect™ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Garmin Connect™ billing.
Cancel Garmin Connect™ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Garmin Connect™ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Garmin Connect™ until the current billing period ends, then it will not renew.
Cancel Garmin Connect™ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Garmin Connect™ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Garmin Connect™ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Garmin Connect™
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Garmin Connect™ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Garmin Connect™ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Garmin Connect™ users report about billing
Users frequently report connectivity issues between their Garmin devices and the app, often after updates. Many complain about slow performance, app freezes, and syncing problems. Other common frustrations include missing features, poor integration with third-party apps, and unreliable data tracking.
Summarized from 146 recent 1-3 star reviews. Read them before you renew.
Garmin Connect™ cancellation: frequently asked questions
Does canceling Garmin Connect™ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Garmin Connect™ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Garmin Connect™?
Refunds are handled by Apple or Google, not by Garmin Connect™ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Garmin Connect™ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Garmin Connect™ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Garmin Connect™ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Garmin Connect™ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Garmin Connect™ app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Garmin Connect™ right after I cancel?
No. You keep full access to Garmin Connect™ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.