How to Cancel Netflix(넷플릭스) and Get a Refund
Netflix(넷플릭스) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Netflix(넷플릭스) billing.
Cancel Netflix(넷플릭스) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Netflix(넷플릭스) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Netflix(넷플릭스) until the current billing period ends, then it will not renew.
Cancel Netflix(넷플릭스) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Netflix(넷플릭스) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Netflix(넷플릭스) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Netflix(넷플릭스)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Netflix(넷플릭스) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Netflix(넷플릭스) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Netflix(넷플릭스) users report about billing
Users frequently report technical issues with the Netflix app, including problems with the search function, playback errors, and app crashes. Many complain about the limited content library, missing seasons or movies, and regional restrictions. Additionally, there are frustrations over the high subscription cost, unexpected charges, and the inability to easily cancel or modify accounts.
Summarized from 104 recent 1-3 star reviews. Read them before you renew.
Netflix(넷플릭스) cancellation: frequently asked questions
Does canceling Netflix(넷플릭스) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Netflix(넷플릭스) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Netflix(넷플릭스)?
Refunds are handled by Apple or Google, not by Netflix(넷플릭스) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Netflix(넷플릭스) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Netflix(넷플릭스) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Netflix(넷플릭스) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Netflix(넷플릭스) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Netflix(넷플릭스) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Netflix(넷플릭스) right after I cancel?
No. You keep full access to Netflix(넷플릭스) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.