How to Cancel Runna: Entrenador de Running and Get a Refund
Runna: Entrenador de Running subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Runna: Entrenador de Running billing.
Cancel Runna: Entrenador de Running on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Runna: Entrenador de Running in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Runna: Entrenador de Running until the current billing period ends, then it will not renew.
Cancel Runna: Entrenador de Running on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Runna: Entrenador de Running from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Runna: Entrenador de Running on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Runna: Entrenador de Running
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Runna: Entrenador de Running charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Runna: Entrenador de Running purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Runna: Entrenador de Running users report about billing
Users frequently complain about billing issues, including unexpected charges and difficulty canceling subscriptions. Many report technical problems like app crashes, login failures, and poor GPS tracking. The app is also criticized for being expensive, lacking key features, and having limited compatibility with certain devices.
Summarized from 233 recent 1-3 star reviews. Read them before you renew.
Runna: Entrenador de Running cancellation: frequently asked questions
Does canceling Runna: Entrenador de Running stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Runna: Entrenador de Running will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Runna: Entrenador de Running?
Refunds are handled by Apple or Google, not by Runna: Entrenador de Running directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Runna: Entrenador de Running charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Runna: Entrenador de Running still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Runna: Entrenador de Running as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Runna: Entrenador de Running account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Runna: Entrenador de Running app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Runna: Entrenador de Running right after I cancel?
No. You keep full access to Runna: Entrenador de Running until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.