How to Cancel К-Врачу and Get a Refund
К-Врачу subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about К-Врачу billing.
Cancel К-Врачу on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find К-Врачу in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to К-Врачу until the current billing period ends, then it will not renew.
Cancel К-Врачу on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select К-Врачу from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling К-Врачу on its own does not stop billing, you must cancel the subscription here.
How to get a refund for К-Врачу
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the К-Врачу charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the К-Врачу purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What К-Врачу users report about billing
Users frequently report that the app does not work, often failing to load or displaying errors. Many struggle with login issues, particularly when trying to authenticate through government services. Additionally, users find it difficult to book appointments and access features like viewing doctor reviews or test results.
Summarized from 330 recent 1-3 star reviews. Read them before you renew.
К-Врачу cancellation: frequently asked questions
Does canceling К-Врачу stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date К-Врачу will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from К-Врачу?
Refunds are handled by Apple or Google, not by К-Врачу directly. On iPhone, go to reportaproblem.apple.com, sign in, find the К-Врачу charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is К-Врачу still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows К-Врачу as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my К-Врачу account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the К-Врачу app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to К-Врачу right after I cancel?
No. You keep full access to К-Врачу until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.