How to Cancel Urban Company: Home Services and Get a Refund
Urban Company: Home Services subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Urban Company: Home Services billing.
Cancel Urban Company: Home Services on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Urban Company: Home Services in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Urban Company: Home Services until the current billing period ends, then it will not renew.
Cancel Urban Company: Home Services on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Urban Company: Home Services from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Urban Company: Home Services on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Urban Company: Home Services
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Urban Company: Home Services charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Urban Company: Home Services purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Urban Company: Home Services users report about billing
Users frequently complain about poor service quality, including unprofessional and unqualified technicians, last-minute cancellations, and lack of proper hygiene. Many also report issues with hidden charges, surge pricing, and difficulty obtaining refunds or warranty support. Customer service is often described as unresponsive or ineffective.
Summarized from 270 recent 1-3 star reviews. Read them before you renew.
Urban Company: Home Services cancellation: frequently asked questions
Does canceling Urban Company: Home Services stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Urban Company: Home Services will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Urban Company: Home Services?
Refunds are handled by Apple or Google, not by Urban Company: Home Services directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Urban Company: Home Services charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Urban Company: Home Services still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Urban Company: Home Services as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Urban Company: Home Services account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Urban Company: Home Services app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Urban Company: Home Services right after I cancel?
No. You keep full access to Urban Company: Home Services until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.