Halodoc: Doctor & Medicine

iOS

Media Dokter Investama, PT

5.0

(342,913 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Halodoc: Doctor & Medicine

Users frequently complain about poor doctor responsiveness, with many reporting unhelpful, template-like answers or being ignored during consultations. Delivery issues are common, with instant deliveries often taking hours or failing to arrive, and some orders being canceled repeatedly. Technical problems like payment errors, app crashes, and inaccurate systems (e.g., AI skin analysis) also frustrate users.

Unresponsive or unhelpful doctorsHigh
Slow or failed deliveriesHigh
Technical and payment errorsMedium

AI summary of 158 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Halodoc: Doctor & Medicine?

Negative reviews on Halodoc: Doctor & Medicine cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Halodoc: Doctor & Medicine rated on App Store?

Halodoc: Doctor & Medicine has an average rating of 4.9 stars from 342,913 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Halodoc: Doctor & Medicine have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Halodoc: Doctor & Medicine, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Halodoc: Doctor & Medicine worth installing in 2026?

Halodoc: Doctor & Medicine is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Halodoc: Doctor & Medicine?

Browse the Medical category to compare Halodoc: Doctor & Medicine against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.