The Chemist Warehouse App

iOS

CW Retail Services Pty Ltd

5.0

(33,287 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in The Chemist Warehouse App

Users frequently report technical issues such as app crashes, login problems, and errors when submitting orders or prescriptions. Many complain about poor usability, including unintuitive interfaces and difficulty managing scripts. Customer support is often described as unhelpful, with no clear way to resolve issues within the app.

App crashes or errors during useHigh
Login or account access problemsHigh
Difficulty managing prescriptions or ordersMedium

AI summary of 62 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in The Chemist Warehouse App?

Negative reviews on The Chemist Warehouse App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is The Chemist Warehouse App rated on App Store?

The Chemist Warehouse App has an average rating of 4.6 stars from 33,287 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does The Chemist Warehouse App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For The Chemist Warehouse App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is The Chemist Warehouse App worth installing in 2026?

The Chemist Warehouse App is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to The Chemist Warehouse App?

Browse the Medical category to compare The Chemist Warehouse App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.