OVO

iOS

Visionet Internasional, Pt

4.0

(48,710 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in OVO

Users frequently complain about high admin fees, missing or stuck balances after top-ups, and poor customer service responsiveness. Many report issues with account verification, sudden account deactivations, and slow transfer processes. The app is also criticized for unclear terms (like hidden cashback requirements) and frequent technical glitches affecting payments and QRIS functionality.

Missing or stuck balancesHigh
High admin feesHigh
Poor customer serviceMedium

AI summary of 479 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in OVO?

Negative reviews on OVO cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is OVO rated on App Store?

OVO has an average rating of 4.0 stars from 48,710 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does OVO have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For OVO, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is OVO worth installing in 2026?

OVO is well-rated overall with 4.0 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to OVO?

Browse the Finance category to compare OVO against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.